EncryptoTel crowdsale update
Firstly, a very big thank you to all of our investors so far! We are hugely grateful that you have enabled us to reach our three major milestones, backing us with over $1 million on day 1. Any further funding will allow us to accelerate our development and marketing programmes. We will end the crowdsale on 31 May, or when the $3 million cap is reached.
We know that a number of investors have experienced problems with their accounts in the crowdsale portal. In particular, balances for one or other coin deposited occasionally disappear and are not included in the total funds raised, or in personal transaction histories.
These issues are linked to the APIs used to access price and blockchain data. When it is not possible to connect to these, the display is left blank. We stress that there is nothing to worry about when this occurs: all investor funds are held safely in escrow, and all deposits are recorded on the blockchain. ETT balances are calculated from blockchain data, including timestamps.
There have been reports of a handful of other people experiencing issues of various kinds for one reason or another, which are being dealt with on an individual basis. If you require any assistance, please contact us on the EncryptoTel Slack or email us on support@encryptotel.com, and we’ll address it as fast as we can.